Being brand new, the whole place is very clean and has that new car smell. The auditorium we were in had what has become a fairly standard configuration. There are a few rows close to the screen, a large aisle where you enter the auditorium then several rows on a steeper angle to the back. We usually choose seats in the second or third row above the large dividing aisle. It is all reserved seating. The seats are comfortable recliners with electronic controls to adjust the recline and footrest. I'm not sure if the seats are leather or faux leather. They are very comfortable and have a swinging tray and cup holders in the arms.
The lobby is spacious but rather stark and cold with several ticket kiosks on one end. I did not see a traditional manned box office or counter. There may be one, maybe at the concession stand but I wasn't looking for it since I bought our tickets online at their website. They have their own ticket website and do not use another site like Fandango. One problem I see is that you get one barcode sent to your phone (or to print) for the whole order. In our case, that was not a problem since it was only for two tickets and we arrived together. I'm not sure how that would work for a party of four or more who maybe show up at slightly different times but are on one ticket purchase order. I guess the whole group would have to congregate in the lobby before proceeding to the screening auditoriums. Keep that in mind when going with a group.
On the other end of the lobby are the concession stand and bar. There are also several tables in this area. We didn't go to the concession stand, but it looked like there were several ordering/cashier stations. The bar is rather small, maybe 10 stools. There were about 1½ bartenders. That wasn't a problem when we first arrived, but when I went for refills, there was a significant wait to be served.
Here's the problem, although they have a decent food selection and a full bar, there is no wait service in the auditoriums. You have to go out to the lobby to get your food or drink. That's damn inconvenient if you want something after your movie starts. Especially if it takes some time to get through the line. I'm also not sure how they will control access to the screening area. Do you have to remember to take your ticket or phone with you when you go for a popcorn refill?
This is a new establishment, so maybe they'll work out some of my concerns. It is a nice place to watch a movie. It will be interesting to see what first run movies Cinépolis shows. One of my gripes now is that the two closest theaters usually show the same movies while other hits are at more distant or crappier theaters.
Here is our conclusion for at least the time being. If the movie we want to see is playing at the Bedford Movie Tavern or the Colleyville Studio Movie Grill, we'll go there first. They both have in theater servers that bring the order right to your seat. No missing parts of the movie while you get a refill or completely new order. Prices are comparable, the facilities are at least as nice if not nicer, the food and drink selections are about the same and the seats are just as plush. All three cinemas have multiple dining choices close by if you want to eat before or after the movie.
Cinépolis is a nice addition to the area and if they show different movies than our favorite places, I'm sure we'll go again.